Medi-Cal Informing Materials
These documents are given to clients receiving specialty mental health services that are covered by Medi-Cal.
Beneficiary Handbook: Behavioral Health Member Handbook Specialty Mental Health Services and Drug Medi-Cal Organized Delivery System Effective Date: December 1, 2024 |
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Notice: Updated Beneficiary Handbooks Available 12/01/2024 |
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Mental Health Provider Manual August 2021 |
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Client Rights Poster |
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Client Rights & Grievance/Appeal Process and Form |
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Consumer Notification of Licensing Boards |
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Early & Periodic Screening & Diagnosis Including Therapeutic Behavioral Services |
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Family Feedback Flyer |
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Family Feedback Form - Adult Services |
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Family Feedback Form- Children's Services |
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Free Language Assistance Services |
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Point to Your Language Poster |
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Provider Directory for Specialty Mental Health Services (Updated Monthly) |
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Provider Directory for Substance Use Treatment Services (Updated Monthly) |
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Your Right to Make Decisions About Medical and Mental Health Treatment |
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Beneficiary Non-Discrimination Notice |
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Mental Health Patient's Rights CSU Poster |
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Interoperability and Health Information Exchange Frequently Asked Questions and Opt Out Information
English (PDF: 125 KB) |
Privacy Practices
Attention contractors: You are required by law to provide clients with your own HIPAA Notice of Privacy Practices statement.
Attention clients: these are the County Mental Health Services Notice of Privacy Practices statements.
Notice of Privacy Practices for Health Care Clients
Print version: English | Spanish (PDF: 193 and 122 kB)
Form: Acknowledgement of Receipt of Notice of Privacy Practices
English | Spanish (PDF: 34.8 kB)
Attention Clients: For more information about opting out of data sharing, please click here.