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Workforce Development
FAQs
How do I sign in to sonoma higher ed (the County's LMS)?
Select one of the following links to access sonoma higher ed from any internet-connected device.
NOTE: you will need your network login credentials to access the system.
https://sonomacounty.sabacloud.com
County Employees sign in using COUNTY EMAIL and PASSWORD (aka SSO or Single Sign On)
External or Non-County users sign in with your Personal Email and sonoma higher ed / SABA Password.
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https://sonomacounty-water.sabacloud.com
Sonoma Water Employees sign in with FULL SCWA EMAIL and your sonoma higher ed / SABA Password.
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https://sonomacounty-hsd.sabacloud.com
Human Services Employees sign in with FULL HSD EMAIL and your sonoma higher ed / SABA password.
I forgot my password!
- For Water / HSD / External or Non-County Employees:
If you forget or do not know your password, click Forgot Password? on the sign-in page and follow the prompts.
- For all other County Employees:
Your password is the same one used for your County email though our Single Sign On (SSO) System.
What if I still cannot log into sonoma higher ed?
- For additional assistance contact sonoma.higher.ed@sonoma-county.org
Who do I contact for general help? Who is my department LMS Administrator?
- Start with your Department's LMS Administrator
- If you don't know who your Department LMS Administrators is, contact the sonoma higher ed Administrator at sonoma.higher.ed@sonoma-county.org
How do I search for classes in sonoma higher ed?
- Your personalized Landing Page will appear when you log in.
- Different ways to search for classes:
- Click one of the TIER tiles on the Canvas to search using our Four-Tier System
- Click the BROWSE menu above the Canvas to search by Tier, Department, Topic or Theme
- Click the TRAINING CALENDAR tile to find classes in calendar format
- Return home to your Landing Page at any time by clicking sonoma higher ed logo, top left.
I received a notification and/or the LMS shows I'm enrolled in a class I didn't sign up for?
- Your Supervisor, Manager, or an LMS Administrator can assign you trainings.
- County Mandated Trainings are automatically assigned by LMS Administrators.
Where do I find my enrollments?
- Once enrolled, you will receive a notification and Outlook calendar invite via email from sonomacounty@sabacloud.com
- Your enrollments are in MY LEARNING (right-hand column below Landing Page Canvas)
- “Registered” means you are enrolled in an upcoming class
- “Pending Registration” means additional action is needed to enroll - click on the class and follow the prompts
- "Acquired" means it is a recurring class and shows the next due date
How do I drop a class?
- Your enrollments are in MY LEARNING (right-hand column below Landing Page Canvas)
and/or in IN-PROGRESS LEARNING
- Find and click on the class
- Click DROP
- NOTE: If it is past the DROP date, you must contact the sonoma higher ed Administrator at sonoma.higher.ed@sonoma-county.org
I found a training I want to take, but there are no classes available in sonoma higher ed?
- Clicking on the SHOW INTEREST button will send a Learning Request to the LMS Administrator responsible for this training.
- You will be notified and/or enrolled in the next class that becomes available.
- Sometimes courses are discontinued. Please check the following places for the most current training available:
- Training Opportunities page of the Workforce Development website
- Countywide Training Announcements and Flyers sent quarterly
- Search sonoma higher ed for additional classes
How do I see my Completed Learning (aka training history)?
- Click GO TO PLAN or find the "Hamburger Menu" on the top left corner of Landing Page
- Click ME
- Click COMPLETED LEARNING
- Click FILTERS and choose the time period for training records
- Click APPLY FILTERS
- You can Print Certificate for Successful Completions or use the Printer Icon at the top right to export the list
Can I add my external training to my completed learning?
- Provide proof of completion to your Department's LMS Administrator.
- If you don't know who your Department LMS Administrators is, contact the sonoma higher ed Administrator at sonoma.higher.ed@sonoma-county.org
HELP!
- For any other questions, contact the sonoma higher ed Administrator at sonoma.higher.ed@sonoma-county.org